Speaking

Jay Baer is a customer experience and marketing expert, author, researcher, and advisor.

He is a 7th-generation entrepreneur, author of 6 best-selling books, and founder of 5 multi-million dollar businesses. 

Jay has worked with more than 40 FORTUNE 500 brands, including Walmart, Microsoft, JPMorgan Chase, Comcast, Humana, Pfizer, IBM, MetLife, Caterpillar, Cisco, Hilton, 3M, Qualcomm, and Oracle.

An in-demand keynote speaker and event emcee and host, Jay is an inductee into the professional speaking hall of fame, as well as the word of mouth marketing hall of fame.

His research on customer service, customer experience, and digital marketing is cited often by the media, and his work is included in hundreds of academic publications.

Jay is also the co-creator and co-host of the longstanding Social Pros podcast, focused on enterprise social media strategies. The show was recently named best marketing podcast in the 2022 Content Marketing Awards. 

His popular twice-monthly newsletter on customer experience trends is available at TheBaerFacts.com.

4 Ways Jay Baer Can Help Boost Your Business

Keynote presentation to unveil The Time to Win research, and help businesses increase revenue and loyalty by being faster. 

Original research to help create customer experience transformation. Work with Jay to apply The Time to Win study methodology to your own customers and processes.

Got It audit to learn just how fast (or slow) your business is today at each step of the customer journey, and where you are exceeding expectations, or falling short.

Strategic advisor to guide your journey to get faster.