Speed and Loyalty are a 2-way Street Dec 17 Written by Jay Baer 30% of customers are MORE loyal when a business is faster to respond than they expect.35% of customers are LESS loyal when a business is slower to respond than they expect. Jay Baer Previous Previous Younger Customers LOVE Speed Next Next Speed Creates Loyalty
Speed and Loyalty are a 2-way Street Dec 17 Written by Jay Baer 30% of customers are MORE loyal when a business is faster to respond than they expect.35% of customers are LESS loyal when a business is slower to respond than they expect. Jay Baer
