4 Hours is Magic Response Time Mar 17 Written by Jay Baer Customer patience varies based on scenario and contact mechanism, but a good rule of thumb is a four-hour response time to all customer contact. Deliver on that, and you’ll meet or exceed customer expectations nearly every time. Jay Baer Previous Previous We associate youth with impatience Next Next Do Not “Channel Shift”
4 Hours is Magic Response Time Mar 17 Written by Jay Baer Customer patience varies based on scenario and contact mechanism, but a good rule of thumb is a four-hour response time to all customer contact. Deliver on that, and you’ll meet or exceed customer expectations nearly every time. Jay Baer
